activity not in progress.10. Not every call for emergency services, however, necessitates a call to 911. Crimes with a time delay of over fifteen minutes providing there are no injuries and the suspects are not still on the scene, within view, or at a known location nearby. (These calls should typically go to the appropriate city department and not the police, when possible. Give the information asked for as accurately and as quickly as you can and you’ll get the fastest response possible.Always keep your personal safety in mind when calling 911. This article will primarily address 911 calls that require a police response because that is where my experience lies. Do your part to keep the 911 lines available to those who really need it.Many departments have civilian employees who take reports for certain minor crimes over the telephone. Police Dispatcher Duties & Responsibilities .
If you are in a situation that requires a response from a public safety agency, don’t waste time debating whether or not it qualifies as an emergency. Physical descriptions are not essential unless there is something distinguishing such as very tall or short, very overweight, or if the suspect has some other very unusual characteristic such as walking with a limp, or an amputated arm.
These would include thefts, stolen cars, forgeries, fraud, vandalism, harassment, trespassing, threats, and assaults that don’t require medical attention. Some require an immediate response and others do not. He isn’t, and he wants to help you. Generally, you should call the non-emergency number for the following:1.
Typically that will be the hundred-block (900-block of East 10In extreme situations, you may simply dial 911 and put the phone down if you are calling from a landline. Try not to repeat yourself.
Clear answers for common questions Information from response units, such as a patient’s condition, also is recorded. Non-emergency calls for information such as road conditions also might be redirected from other lines. Once again, always err on the side of caution when a crime or suspected crime has been committed.2. Do not assume that the dispatcher knows your location if you call on a cellphone. If you’re in a larger community, the police department or 911 center will probably have a liaison available to speak to local organizations, church groups, or company meetings about safety at home and on the job. Keep your answers as brief as possible and don’t ramble. Calling the police is frequently another matter as the police department gets all manner of requests.
The police will always respond to emergency calls first. First of all, keep as calm as possible and try to listen closely to the dispatcher’s questions. Traffic accidents with property damage only and do not present a serious traffic hazard.3. Large-scale, life-and-death emergencies typically take precedence. Directions to, or the location of, a specific place.8. It is up to the 911 dispatcher to determine what level of response is appropriate for a given emergency. Depending on where you live, the dispatcher that answers your 911 call will probably handle any request for the police. If you need the fire department or EMS (Emergency Medical Services), the person answering the call may help you or you may be transferred to a fire and EMS dispatcher. It is up to the 911 dispatcher to ensure that the caller is able to pass on all relevant information. Formulate a plan that will keep everyone as safe as possible. 911 dispatchers are responsible for answering emergency calls and dispatching the appropriate emergency personnel based on the information provided by the caller. You are most likely going to be suffering from some amount of stress when making your call. Try to accommodate the police if they ask you to make your report in this manner. Individuals might be trying to contact the local police station or hospital. He’s going as fast as he can and that won’t get you help any sooner. Be very aware that the police arriving on scene cannot tell the suspects from innocent parties and the police can be expected to do whatever they have to do to protect themselves.
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